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Privacy Policy

Last Updated: August 22, 2026

Faizan Digital Solution ("we", "us", "our", or "Faizan Digital") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website faizandigitalsolutions.com (the "Website") or use our services, including IT Support, SEO Optimization, IT Consultancy, and Digital Marketing.

We take our data protection obligations seriously and aim to comply with applicable privacy laws, including the UAE Data Protection Law and, where applicable, the General Data Protection Regulation (GDPR) for users in Europe. By using our Website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

1.1. Information You Provide to Us

• Contact Details: Name, email address, phone number, company name, and position.
• Communication Data: Information you provide when you fill out forms, request a consultation, subscribe to our newsletters, or contact us via email, phone, or WhatsApp.
• Project Information: Details about your business, IT infrastructure, or digital marketing needs when you engage our services.

1.2. Information Collected Automatically

• Usage Data: We automatically collect certain information when you visit our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Website and hold certain information. This helps us improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
• Google Analytics: We use Google Analytics to understand how visitors engage with our Website. Google Analytics collects information such as how often users visit the site, what pages they view, and what other sites they used prior to coming to this site. This information is collected using cookies. For more information, please visit Google's Privacy Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and services.
• Improve, personalize, and expand our Website and services.
• Understand and analyze how you use our Website.
• Communicate with you directly, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes.
• Send you emails or WhatsApp messages regarding our services, news, and updates (you may opt-out at any time).
• Find and prevent fraud and other illegal activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., email delivery, hosting services, analytics) and require access to such information to do that work.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax, legal, or accounting purposes). We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request that we correct any inaccurate information we hold about you.
• Erasure: Request that we delete your personal information, under certain conditions.
• Restriction: Request that we restrict the processing of your personal information.
• Objection: Object to our processing of your personal information.
• Data Portability: Request the transfer of your personal information to another organization.
• Withdraw Consent: Withdraw your consent at any time where we are relying on it to process your data.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

7. Data Security

The security of your personal information is important to us. We use a range of technical and organizational measures to protect your data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Website and services are not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Cross-Border Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the UAE and choose to provide information to us, please note that we transfer the data to the UAE and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: